16 Acceso Remoto

Este servicio permite a los usuarios acceder al sistema desde ubicaciones remotas

Por ejmplo:

  1. Set one of the Destination fields in IVR to Remote Access. Set its accompanying Extension field to Destinations (if you want to call remote numbers). Save IVR.
  2. Edit the Enhanced Services of the extension that you want to authenticate as, and enable Remote Access. Click on Save and then on Edit next to that option.
  3. You can authenticate by CallerID that you can set in that list, and additionally ask for PIN of that extension, or if you want any CallerID you can leave that field empty and click on Require Extension PIN field to just authenticate by extensions PIN.
  4. In addition, you can set the timeout and outgoing dial options that are used when dialing a number.

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